Terms & Conditions
Effective Date: January 1, 2025
1. Acceptance of Terms
By using this website, purchasing products, or participating in workshops, you agree to these Terms & Conditions (“Terms”). If you do not agree, please refrain from using the site.
2. Intellectual Property
All designs, images, text, and creative content on this site are the property of Chloe Catherine Glore and protected under U.S. and international copyright laws. Reproduction, redistribution, or modification without written permission is prohibited.
3. Handmade Nature of Work
Each piece is handcrafted using techniques such as casting, cuttlefish bone pouring, and patina finishing. Variations in texture, tone, or form are intentional and reflect the artisanal nature of the work.
4. Orders & Payment
- Orders are processed once payment is received in full.
- Accepted payments include major credit cards and approved gateways.
- Custom orders require full payment upfront unless otherwise stated.
5. Shipping & Handling
Orders are shipped using reliable carriers with tracking. Risk of loss passes to you once the package is transferred to the carrier. International orders may incur customs fees or import duties, which are your responsibility.
6. Returns & Exchanges
Due to the handmade nature of each piece, all sales are final. Exceptions may be made for items damaged in transit, provided we are notified within 7 days of delivery with photos of the issue.
7. Repairs & Modifications
Repairs or adjustments can be arranged for original works only. Natural wear or oxidation over time is not considered a defect and is part of the piece’s evolving character.
8. Workshop Participation
By registering for a workshop, you assume responsibility for your safety and agree to follow all instructions. Workshops are non-refundable but may be rescheduled at our discretion.
9. Privacy & Data
Your privacy is respected. Data collected during purchases or correspondence is processed in accordance with our Privacy Policy and applicable FCC/FTC regulations.
10. Prohibited Uses
- Engaging in illegal, fraudulent, or abusive conduct.
- Infringing on copyrights or intellectual property rights.
- Interfering with site operations or compromising security.
11. Limitation of Liability
To the fullest extent permitted by law, Chloe Catherine Glore shall not be liable for indirect, incidental, or consequential damages arising from use of the site or products.
12. Indemnification
You agree to indemnify and hold harmless Chloe Catherine Glore from claims, damages, or expenses arising from your use of the site or breach of these Terms.
13. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in Los Angeles County, CA.
14. Updates to Terms
We may update these Terms periodically. The latest version will always be posted here, and continued use of the website signifies acceptance of updates.
15. Contact
For questions about these Terms, please contact us at info@chloecatherineglore.com.
© 2025 Chloe Catherine Glore. All Rights Reserved.